Refund policy

Last updated October 31, 2026

Before your Blueprint is delivered

Changed your mind? Email any time before we email you your , and we'll refund you in full. No questions asked.

After your Blueprint is delivered

Your Blueprint is a digital product written for your business, so once it has been delivered we refund it only if something is wrong. For example:

• it never arrived, or the link or file doesn't work and we can't fix it,
• it is clearly about a different business, or ignores the answers you gave,
• you were charged more than once for the same order.

Email within 5 days of delivery with your order email and what went wrong. We'll either fix the problem or refund you in full.

How refunds are paid

Refunds go back to the card you paid with, in Canadian dollars. Your bank usually shows them within 5 to 10 business days. If your card is in another currency, your bank's exchange rate on the refund date may differ from the rate on the purchase date.

Your rights

Nothing in this policy limits any rights you have under the consumer protection laws of your province or territory.